About this policy
MatchAssist exists to help people run grassroots sport. This Acceptable Use Policy sets out what you can and can't do with it. It forms part of our Terms of Service and applies to every user.
Breaching this policy may result in your account being suspended or closed and, where appropriate, the matter being reported to law enforcement.
You must not
- Use MatchAssist to harm, abuse, exploit, intimidate, harass or stalk any person, especially minors.
- Upload, store or share content that sexualises, exploits or endangers children.
- Enter or share another person's personal information (including a child's parent contact details) without appropriate authority.
- Impersonate another person, club, team, or coach.
- Infringe any copyright, trade mark, or other intellectual property right.
- Upload content that is unlawful, defamatory, obscene, threatening, hateful or discriminatory.
- Attempt to gain unauthorised access to MatchAssist, other accounts, or our infrastructure.
- Probe, scan, or test the vulnerability of MatchAssist except under a formal disclosure arrangement with us.
- Run scrapers, bots, or automated tools against MatchAssist except where we have explicitly permitted it via a written API agreement.
- Interfere with the operation of MatchAssist, attempt to overload our infrastructure, or disrupt other users' experience.
- Reverse engineer, decompile, or otherwise attempt to derive source code from MatchAssist.
- Resell, sublicense, or commercially exploit MatchAssist outside the rights granted by your subscription.
- Use MatchAssist to send unsolicited messages, spam, or marketing communications you have not been authorised to send.
- Use MatchAssist for any unlawful purpose.
Game-day data
MatchAssist contains records about minors playing junior sport. Treat that data with the same care you'd expect for your own child:
- Only enter player information you have authority to enter.
- Don't share game-day links or stats outside the club / family / parents who legitimately need them.
- If a player or family asks you to remove their information, do so promptly or contact us at privacy@matchassist.com.au.
Reporting abuse
If you see content or behaviour on MatchAssist that breaches this policy, contact us immediately at support@matchassist.com.au.
If a child is in immediate danger, contact your local police on 000.
Changes to this policy
We may update this policy from time to time. The latest version is always available at matchassist.com.au/acceptable-use.